# Inbox

Source: https://www.hyperagent.com/docs/concepts/teams/inbox

> For AI agents: the documentation index is at https://www.hyperagent.com/llms.txt and the complete documentation in one file at https://www.hyperagent.com/llms-full.txt. Any docs page is also served as Markdown by appending `.md` to its URL.

Review questions, approvals, mentions, and failing schedules from your agents in the current workspace.

When several agents work at once, the next useful step is often yours: answer a
question, approve an action, or check a schedule that failed. **Inbox** brings
those items together so you do not have to open every agent's conversation to
find what is waiting on you.

An Inbox item tells you what needs attention and where to act. Reading the
item is not the same as approving it, answering it, or fixing the underlying
problem.



Open **Inbox** from the workspace sidebar. It shows your attention items in that
workspace, rather than every member's private requests. Choose **Personal** to
review your personal work separately.

## What appears in the Inbox [#what-appears-in-the-inbox]

Different items need different responses. Check the item type before deciding
whether to act in Inbox or open its source.

The examples below are product-faithful SVG illustrations with sample content,
not screenshots of live requests. Select an image to enlarge it.

Questions appear when an agent needs an answer to continue. Read the
question and use the available answer controls, or open the conversation
when you need more context.



Approvals ask you to review a proposed action or access request. Inspect the
request before approving or denying it. Some items open the originating
conversation for the full review.



A failing schedule needs investigation rather than approval. Open its
management or run details to understand the failure and decide what to
change.



Approvals can cover different kinds of work, including external writes,
network access, tool access, or delegation. The available controls follow the
request. A skill installation, for example, takes you to the conversation to
review the proposed installation rather than installing it merely because you
opened the Inbox row.

## Review an item [#review-an-item]

### Choose the workspace [#choose-the-workspace]

Open the workspace containing the work, then select **Inbox**. Check the
workspace name if an expected item is missing.

### Find the agent or request [#find-the-agent-or-request]

Scan the list, search, or filter by agent. On desktop, selecting a request
opens its detail pane. On mobile, it opens the detail view. Mentions take
you to their Channel.

### Read before deciding [#read-before-deciding]

Review the question, proposed action, or failure. Open the source
conversation if the item does not include enough context for a decision.
Do not approve an action simply to clear the list.

### Take the matching action [#take-the-matching-action]

Answer a question, approve or deny a request, or manage the failing
schedule using the controls offered. The underlying request determines
what happens next; a failure still needs fixing even after you read it.

## FAQs [#faqs]

No. The current workspace Inbox shows your workspace-scoped attention items.
Workspace membership alone does not give you everyone's review payloads or
permission to decide their requests.

No. Opening it lets you review the request. Use its approval or answer
controls to decide what happens next.

Some decisions need their full review card or more context. Follow the item
into the conversation to review and decide there.

No. Inbox focuses on attention and decisions. Open an agent's Activity for
its run history, or Command Center for the workspace fleet view available to
Owners.
