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Hyperagent
Concepts

Workspaces

A shared workspace that scopes a set of agents, skills, and memories, with governance that lets many people use what a few maintain.

A workspace brings related agents, skills, memories, and conversations into one shared place. It does two things at once: it scopes a set of related work into one place, and it governs who may use, maintain, and administer each part.

A workspace is where agents grow from personal helpers into a team operation

Build agents your whole team runs, govern who can change them and what they learn, and watch the entire fleet from one Command Center. Governance is what makes the scale safe: roles decide who edits, review decides what spreads, so ten people can rely on an agent without ten people being able to break it.

What a workspace gives you

Manage multiple agents at scale

Running one agent means following one conversation. Running a group means keeping the agents useful together: shared methods stay consistent, questions reach someone who can answer them, and an unattended run does not disappear from view just because nobody has its thread open.

A workspace gives that group a maintained home. Owners and Editors improve the agents and knowledge once, while Members use the shared setup. You can manage the operation across several agents without treating every conversation as an isolated setup job.

Monitor

See the fleet in Command Center

Workspace Owners use Command Center to review workspace-owned agents, active operations, recent runs, cost, and available quality scores. Find the agent that needs attention, then open its Activity or the relevant run for detail.

Decide

Handle requests in Inbox

Inbox collects your questions, approvals, mentions, and failing schedules in the workspace. Review the requests from several agents in one place, then answer or act on each with its context.

Improve

Maintain shared methods and context

Use workspace skills for methods several agents follow, and workspace memories for guidance they should share. Keep role-specific learning with the agent when it does not belong in the broader library.

For example, Scout can triage support requests while Scribe prepares a report and Press waits for approval to publish. An Owner checks the fleet in Command Center; the person responsible for a pending request handles it in Inbox. When a reporting convention changes, an Editor updates the shared skill rather than rewriting the same instructions on every agent. Each run still has its own history, and each decision keeps its own permission boundary.

Open a workspace and get started

Use the switcher at the top of the sidebar to choose a workspace. The sidebar will update to show that workspace’s pages, and you’ll see its name at the top so you always know where you’re working.

To return to your own work, select Personal. You’ll find account and workspace settings in separate sections of the account menu.

Start

Conversations in the right place

Start a thread in the workspace to keep the conversation in that scope, whether you choose a named agent or begin without one. The agent picker offers agents available in that workspace.

Find

Workspace threads and search

The workspace's Threads page starts with your own threads. Search and navigation keep workspace work separate from Personal; Owners also have read-only oversight of other members' workspace threads.

Maintain

Agents and shared knowledge

Open Agents, Skills, and Memories to maintain the capability and context your workspace uses. Your role determines which changes you can make.

Review

Library and decisions

Open Library to find accessible outputs and documents in this workspace. An item appearing there does not by itself make it readable by every member. Open Inbox for your waiting requests, and use Command Center for Owner-level oversight of the workspace's agents.

When to reach for a workspace

Reach for a workspace when:

  • Several people should maintain the same agents or skills.
  • Many people should run a capability while a smaller group maintains it.
  • Using, maintaining, and administering should carry different permissions.
  • Context should be reviewed before people or agents rely on it.
  • A set of agents should be scoped on its own, by client or by domain.

Scope

A workspace puts a wall around the agents, skills, and memories that belong together.

That boundary is useful even when you are the only person in it. Keep a workspace per client company, so the agents, methods, and reviewed facts for Acme never mix with Globex's. Keep a workspace per area of expertise, one for support, one for growth, each with its own agents and context.

What belongs to one workspace stays out of the others, and out of your personal workspace, until you decide otherwise.

Add people, and those scoped agents become a shared system. Picture a support group running three:

Scout

Support operations
Role
Triage incoming requests and route escalations.
Expertise
Recognize urgent cases and the right escalation path.

Scribe

Documentation
Role
Draft documentation from resolved cases.
Expertise
Turn resolved issues into clear, useful guidance.

Press

Publishing
Role
Publish approved updates.
Expertise
Know what needs approval before it reaches customers.

With agent delegation, Scout hands a resolved case to Scribe, which drafts documentation using the workspace's skills and memories, and Press publishes the approved result. The workspace holds the agents, methods, and reviewed context that make that handoff the group's, not one person's.

Governance

A workspace's whole safety model is one split: everyone can use what the workspace has, but only some can change it. Three mechanisms enforce that split.

  • Roles decide who can change what. Every Member runs the workspace's agents and reads its memories; Editors maintain the shared agents, skills, and context; Owners administer the workspace itself. The smallest role that fits someone's job is the right one. See Workspace roles.

  • Ownership decides who maintains a given resource. A workspace-owned agent or skill belongs to the workspace, so Owners and Editors edit it; a personal one shared in stays with its owner, who keeps the source while the workspace gets run-only access. See Workspace agents and Workspace skills.

  • Review decides what becomes shared truth. Choose whether an agent saves to its own memories or the workspace library. Use suggestions and deliberate promotion when shared guidance needs human review. See Workspace memories.

Ownership and visibility are different

Your workspace thread remains attributed to you. Workspace Owners can review other members' read-only workspace threads, including conversations started without a named agent. Other members do not gain access to those threads merely by joining. Check who can see the work before starting a sensitive conversation.

Workspace membership is separate from Shared Billing.

Explore the workspace

FAQs