Live Mode
Keep an agent on a checklist so it notices changes and only pings you when something needs attention.
Live Mode is how an agent proactively manages a job without intervention. It wakes on an interval, works your checklist, and decides whether something needs to be resolved. Live Mode is how the agent proactively notices risk, drift, or opportunity and brings you the decision instead of waiting to be asked.
When Live Mode is the right tool
Use it when the situation changes over time and silence is a valid outcome.
Reach for Live Mode when:
- Something important moves without a human remembering to check
- You want continuity: yesterday's flags should inform today's check
- "Nothing changed" should not spam you
Why continuity matters: imagine yesterday's check flagged an enterprise deal with no next step. Today's check should ask whether that specific risk was fixed, not rediscover the account from scratch. Live Mode keeps the watch in one thread so each check can compare against what it already reported.
Example Live Mode agents
Pipeline Risk Watch
- Job
- Flag material pipeline risk before the forecast call.
- Responsibilities
- Stage movement, lost champions, stalled enterprise deals.
- Context
- Thresholds, segment definitions, forecast skill.
- Tools
- Salesforce, warehouse or Sheets, Slack for alerts.
- Watch prompt
- Check opportunities that moved or stalled since the last run. Alert only if a deal over $50k lost a champion or slipped a stage without a next step.
Renewal Health
- Job
- Notice account health changes before renewal week.
- Responsibilities
- Support spikes, usage drops, open escalations.
- Context
- Health score rules, escalation playbook.
- Tools
- CRM, support system, success Slack channel.
- Watch prompt
- Summarize new severity from escalations and CRM health changes since yesterday. Stay quiet if nothing crossed the threshold.
Launch Checklist
- Job
- Keep a launch checklist honest through the day.
- Responsibilities
- Blockers, missing owners, broken links.
- Context
- Launch doc, owner map, severity definitions.
- Tools
- Docs or project tracker, Slack.
- Watch prompt
- Re-read the launch checklist. Alert only on new red items or owners who have not updated in 24 hours.
Use a schedule when you want a predictable deliverable on a calendar and a fresh thread is fine.
The difference between Live Mode and scheduled invocations
Same product family, different jobs.
Monitor and alert
Built for watching. Checklist-shaped work. Can suppress "nothing to report." Continues context across checks. Floor of 30 minutes between wakes. New setups often start around once a day until you tighten the interval.
Recurring output
Built for delivery. Standing task prompt on a calendar. Often a new thread each run so Monday's brief does not inherit last week's draft. Always produces the run you asked for on that cadence.
What you configure
The settings that shape every wake-up.
Checklist
What to review each wake-up. Observable items beat "make sure everything is fine." Leave empty only if the agent's default instructions already define the watch.
Interval
How often to check. Floor is 30 minutes. Default for many new setups is about once a day.
Model for each check
The UI calls this the heartbeat model. It runs the recurring check. Many teams use a leaner model here and keep a stronger model on the main agent for interactive work.
Notifications
Optional Slack channel, DM, Telegram, or email. The thread still holds the run; the channel is how you hear about alerts.
Checklist design and quiet runs
Write the watch so "nothing happened" is a valid, quiet outcome.
The agent should review a checklist, decide whether a human is needed, and report status so Hyperagent knows whether to notify you. When nothing needs attention, Live Mode can suppress the alert.
Strong checklist items
Strong items name what to look at, what changed, and when to alert:
Pipeline risk
Check Salesforce opportunities that moved stage since the last run.
Alert only if a deal over $50k lost a champion or has no next step.
Include account name, owner, and the evidence you used.Customer escalations
Scan #customer-escalations for threads newer than the last run.
Summarize severity. Stay quiet if nothing is P1/P2.Weak checklist items
- "Make sure everything is fine."
- "Be helpful."
- "Check the business."
Vague watches produce noisy alerts or useless silence.
Live Mode intervals
The shortest Live mode interval is every 30 minutes. Every interval wakes the agent. For near-real-time reactions to external events, use a webhook trigger.